Frequently Asked Questions

What products does Lumo Care sell?

Lumo Care offers a range of practical cleaning and home-care products, including cleaning products, laundry and fabric care, personal and home care, and paper products. We also offer combo deals for customers looking to purchase multiple products together.

What payment methods are accepted?

We accept a range of payment methods at checkout. Please proceed to checkout to view all available payment options. If you have any questions about payment, please Contact Us.

Where does Lumo Care deliver?

We deliver across South Africa. For specific delivery area queries, please Contact Us.

How long does delivery take?

Estimated delivery timeframes are provided at checkout based on your location. If you have not received your order within the expected timeframe, please Contact Us.

How much does delivery cost?

Delivery fees are calculated at checkout based on your order and delivery address.

Can I collect my order?

For information about collection options, please Contact Us.

Can I order products in bulk?

Yes. Lumo Care products are available in various sizes and quantities. Customers purchasing larger quantities are welcome to place an order through the store or Contact Us to discuss bulk purchasing.

Do you offer discounts on bulk purchases or larger orders?

Customers purchasing larger quantities may qualify for discounted pricing. Please Contact Us to find out more.

Can businesses, cleaning companies and retailers purchase from Lumo Care?

Yes. Lumo Care supplies individual households, small businesses, cleaning companies, online sellers, community sellers and retailers. If you are interested in purchasing regularly or in larger volumes, visit our Reseller page or Contact Us.